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Refund Policy of FlixiCam

FlixiCam Case-by-case Refund Policy

FlixiCam provides free trial versions for your try. Before you purchase the full version of FlixiCam, please download the trial version to test whether it is compatible with your computer system and meets your needs of download.

Once the order is done, the sale cannot be canceled. Of course, there are also some exceptions for special cases. In order to make it clear to you, we've listed FlixiCam refund policy as below:

Unaccepted Cases

We do not accept the refund requests or products exchange in these cases:

-- You changed your mind after placing a payment.

-- You purchased the so-called "wrong" product, and you purchased the "right" product from other companies.

-- You requested a refund for technical issues but never asked for any assistance from our support team with any detailed descriptions of the problem.

-- You requested a refund but the order has already exceeded 2 days.

-- You failed to receive the registration code for the product but didn't ask for assistance from our support team.

Accepted Cases

We accept refunds in these cases:

-- You paid twice for the product accidentally. We can refund the duplicated purchase to you.

-- You never received the registration code and got no response from our support team after inquiring us.

-- FlixiCam has fatal technical problems that our technical support team can't provide a fix within 30 days.

Once the order is canceled, please uninstall the software and remove it from your computer.

Contact Us

If you have any questions about our refund policy or program, please send an email to our support: support@flixicam.com.